Terms & Conditions

JAMI Trading Limited
Company No: 10622012
Registered Office: Unit C (1st Floor Offices), 122 Bridge Road, Leicester, England, LE5 3QN

1. Introduction

Welcome to the JAMI Trading Limited website. By accessing or using this site, or by engaging with our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our site or placing any orders.

These Terms & Conditions govern:

  • Your use of our website and online services
  • The supply of products, including fresh produce, frozen meals, desserts, beverages, and related food products
  • Our obligations and your rights in relation to orders and deliveries

If you do not agree with these terms, please do not use our website or services.

2. Ownership and Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of JAMI Trading Limited unless otherwise stated. You may not copy, reproduce, distribute, or modify any content without our prior written permission.

3. Products and Services

  1. Product information on this website is provided for general guidance only.
  2. All orders and supply agreements are subject to separate contractual arrangements.
  3. We aim to provide accurate descriptions, but specifications, packaging, and availability may vary depending on suppliers.

4. Orders, Pricing, and Payment

  1. All prices are quoted in GBP and are exclusive of VAT unless stated otherwise.
  2. JAMI Trading Limited reserves the right to adjust prices or cancel orders in case of pricing errors, supplier issues, or availability constraints.
  3. Payment terms will be agreed on a case-by-case basis for B2B clients.

5. Delivery and Logistics

  1. JAMI Trading Limited sources products from trusted international partners. While we manage the supply chain, we rely on third-party logistics providers to transport goods safely and efficiently.
  2. Delivery times are estimates and may vary due to supplier, customs, or logistics delays.
  3. We are not liable for delays caused by carriers or circumstances beyond our control.

6. Returns and Refunds

Due to the perishable nature of our products, returns are only accepted in the event of damaged, defective, or incorrect items. All claims must be submitted within 24 hours of delivery. We may request photographic evidence before approving any refund or replacement.

7. Limitation of Liability

  1. JAMI Trading Limited is not liable for indirect, incidental, or consequential losses arising from the use of our website or products.
  2. We make reasonable efforts to ensure product quality, but we cannot guarantee against variations in supplier stock or product characteristics.

8. Privacy and Data Protection

Your personal information will be processed in accordance with our Privacy & Cookies Policy. We collect only the information necessary to respond to inquiries, process orders, and provide our services.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from use of this website or engagement with JAMI Trading Limited will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For any queries regarding these Terms & Conditions or your orders, you may contact us at: info@jamitrading.co.uk

Or by post at:
Unit C (1st Floor Offices), 122 Bridge Road, Leicester, England, LE5 3QN